I’m posting this here because it took me more than 20 minutes of googling to find the answer (and I’m an Adobe employee).

Adobe Connect Add In Mac

Tutorial showing step by step on how to prepare for Adobe Connect session using Mac. When in your Adobe Connect room, do the Audio Set-Up Wizard under Meeting in the menu, and select your headset. Ensure it is not pointing to the internal default audio for your computer speakers. This will be terrible for other users in Adobe Connect as the microphone will. Problem Statement: Microphone not working when joining the Adobe Connect Meeting through Mac OS Mojave 10.14. Environment: Adobe Connect Hosted /On-premise Adobe Connect all versions Resolution: In Mac OS Mojave there is additional security setting to allow the Apps to access the microphone. Follow the steps mentioned blow to allow Adobe Connect App to access your microphone:.

The Adobe Connect uses Flash and sometimes if you do an update to Flash on your system, Connect gets into a bad state. The way you’ll see this is that when the Add-in tries to launch it will get stuck with a small window that says “Loading Adobe Connect…” that never finishes.

The way to fix this problem is to uninstall Adobe Connect. Unfortunately, Adobe doesn’t make it easy for you to do that. there is no uninstaller and no information on the Adobe web site. Here is where the add-in is installed

~/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin/connectaddin

Delete that directory and you have now uninstalled the add-in. Your connect sessions will now be hosted in your web browser until the next time you need add-in functionality, at which time you’ll be prompted to re-install it.

Hopefully this solves your problem and you found it faster than I did.

Adobe Connect Mac Problems

(tip of the hat to Aral Balkin who had to do this a few years ago too)